Auto-Dialer Solution for CallCenter

Release:7.11.14 Date:Jul 04, 2022 Web:https://newfies-dialer.org/

Contents:

• Introduction
  • Overview
  • Utility
  • Features
  • Pricing
  • Contact Us
• User Guide
  • Quick Start
  • Customer Panel
  • Survey & IVR Configuration
  • Contacts
  • Voice Campaign
  • SMS Campaign
  • Inbound Calling
  • Reports
  • Dashboard
  • Customer FAQ
• Call-Center
  • 1. Overview
  • 2. Agents
  • 3. Transfer List
  • 4. Call-Center Config
  • 5. Agent’s Lead Dispostions
  • 6. Queue
  • 7. Callcenter Campaign
  • 8. Use Queue within an IVR
  • 9. Regulating Calls According to Agents available
  • 10. Reporting
• CallCenter Agent Interface
  • Introduction to the Agent Interface
  • Logging on to the Agent Interface
  • Logging on to the Queue (1001)
  • Receiving Calls
  • Agent Interface Functions
  • Agent Interface Sidebar
• Admin Guide
  • SMS Configuration
  • SMS & Call Billing Module
  • Dialer Settings
  • Add User
  • Admin Panel
  • Advanced
  • Streaming Call-Center Events

• Setting up VoIP Telecoms Carriers
• API Reference
• Webhook

Indices and tables

• Index
• Module Index
• Search Page