OverviewΒΆ
Newfies-Dialer is an open source VoIP Dialer based on distributed message passing. It has been built to support cloud servers and also works on standalone servers. It uses Freeswitch (VoIP Server) to outbound calls, but support for other VoIP Servers such as Asterisk could be easily added in the future. The platform is focused on real-time operations and task call distributions to clustered brokers and workers.
Newfies-Dialer is a computerised system that automatically dials a group of telephone numbers for connection to assigned campaigns.
Features
- Restful-API based to easily integrate the platform dialer with third-party applications
- Web-based administrative/customer interfaces
- Lower operating costs
- Calls are made through Internet VoIP. No need for telephony hardware
- Call reports and Statistics