Configuration Overview

When a Newfies-Dialer system is first commissioned, much of this work will be done as part of the commissioning process by the Newfies-Dialer team. However, it may be necessary for Newfies-Dialer admin to add new gateways or make other changes to the system.

The commissioning process will include:

  • Freeswitch configuration - setting up the gateways which Newfies-Dialer will use
  • Site configuration - Setting up the host name
  • Text to speech - configuring TTS engines
  • SMS configuration

Tasks which will be performed by Newfies-Dialer admin, with our training, will include:

  • Adding new users
  • Creating Dialer settings, which control the resources any one user can consume
  • Site configuration and editing the home page